Service Manager

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

Expression of Interest: Service Manager – Christchurch Hospital

Make a difference in healthcare leadership!

Are you an experienced leader ready to take on a pivotal role in shaping healthcare services? Christchurch Hospital is seeking a dynamic and driven Service Manager to join our team.

About the Role

As a Service Manager, you will be responsible for the operational management of designated healthcare services, working closely with clinical and operational leaders to ensure high-quality patient care and service excellence. This role requires strong leadership, strategic thinking, and a passion for continuous improvement in healthcare delivery.

What You’ll Do

• Lead and support service teams to deliver exceptional patient care.
• Oversee operational and strategic planning to drive efficiency.
• Manage budgets, business planning, and financial performance.
• Ensure service quality, risk management, and compliance with healthcare standards.
• Develop and implement service improvement initiatives.
• Collaborate with internal and external stakeholders, including clinical leaders and healthcare providers.
• Participate in a 24/7 on-call management roster.

What You’ll Bring

• A tertiary qualification in healthcare or business management.
• Minimum of 5 years of management and leadership experience, preferably in healthcare.
• Strong business and financial acumen, including budgeting and strategic planning.
• Proven ability to build relationships, lead high-performing teams, and influence key stakeholders.
• A commitment to cultural responsiveness, ensuring equitable healthcare outcomes for all, including Māori communities.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click Apply Now.

Portfolios will be discussed with shortlisted candidates. If you are an experienced leader ready to contribute to world-class healthcare, we encourage you to submit your Expression of Interest.

If you have any questions about the role, please contact Amy Walker, Recruitment Partner for Senior Medical Officers Amy.Walker@Tewhatuora.govt.nz