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Service Sales Professional
Posted on June 11, 2025
- Tn, India
- 0 - 0 USD (yearly)
- Full Time
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Job Responsibilities
- Plan & Monitor Service Revenue Business for the Region
- Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast
- Monitor the actuals w.r.t. plans. Drive & execute mitigation actions.
- Prepare Monthly MIS , Provide Contract & Revenue Forecasts
- Monthly reviews with Regional and HO colleagues
- CRM & Collaboration
- Develop professional customer relationship, offer appropriate service solutions to achieve customer loyalty
- Collaborate with Sales and Marketing teams to leverage competitive advantage for the business & IB retention
- Work closely with Education Services/ Application team for developing and growing Education services revenue
- Acquire Service Business for the Regions
- Coordinate with Region, HO and back office shared services team (GBS) to ensure timely Contract offers submission to customers
- Follow up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales
- Improving Contract Capture Rate and Contract Conversions
- Ensuring booking of contracts and submission of Invoices through commercial team
- Collection of Payments from Customers as per agreed terms in coordination with Business Administration and Service Group Leaders
- Acquisition of Additional Service Revenue through
- PMS Kits
- Upgrades
- Education/ User Services etc
Qualifications/Skillsets/Experience
- Graduate/Postgraduate preferably in Biomedical/Electrical/Electronic stream
- 3-5 years of rich experience in a service sales or service marketing role in a medical device's organization
- Excellent negotiation and stakeholder management skills
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