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Service Sales Professional

Posted on June 11, 2025

  • Tn, India
  • 0 - 0 USD (yearly)
  • Full Time

Service Sales Professional

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Job Responsibilities

  • Plan & Monitor Service Revenue Business for the Region
  • Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast
  • Monitor the actuals w.r.t. plans. Drive & execute mitigation actions.
  • Prepare Monthly MIS , Provide Contract & Revenue Forecasts
  • Monthly reviews with Regional and HO colleagues
  • CRM & Collaboration
  • Develop professional customer relationship, offer appropriate service solutions to achieve customer loyalty
  • Collaborate with Sales and Marketing teams to leverage competitive advantage for the business & IB retention
  • Work closely with Education Services/ Application team for developing and growing Education services revenue
  • Acquire Service Business for the Regions
  • Coordinate with Region, HO and back office shared services team (GBS) to ensure timely Contract offers submission to customers
  • Follow up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales
  • Improving Contract Capture Rate and Contract Conversions
  • Ensuring booking of contracts and submission of Invoices through commercial team
  • Collection of Payments from Customers as per agreed terms in coordination with Business Administration and Service Group Leaders
  • Acquisition of Additional Service Revenue through
  • PMS Kits
  • Upgrades
  • Education/ User Services etc

Qualifications/Skillsets/Experience

  • Graduate/Postgraduate preferably in Biomedical/Electrical/Electronic stream
  • 3-5 years of rich experience in a service sales or service marketing role in a medical device's organization
  • Excellent negotiation and stakeholder management skills

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