State Manager Victoria

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Introduction:
Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.

By way of brief introduction, we are a well-established, on-trend home décor and linen retailer. From humble beginnings (some 47 years ago!), we’ve scaled to 71 stores across Australia and we're still growing! Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us, that’s just how you’ll feel - at home!

Description:
Now is your opportunity to be part of the Pillow Talk Fabric, by joining us in this highly exciting State Manager role which is based in Victoria but will also have South Australia as part of their remit. As a State Manager at Pillow Talk, you will be responsible for the coaching and development of your leaders, enabling them to successfully manage all operative, financial, and human elements of your designated bricks and mortar footprint. Within your designative states you’ll be charged with creating a happy workforce, maximising profits, minimising procedural waste, and aligning your teams’ overall efforts with the business’s goals.

A bit about you...

• Proven senior leadership experience in multi-site retail operations, ideally in a customer-first, promotionally driven environment.
• Commercially minded with the ability to analyse performance, drive profitability, and make data-informed decisions.
• You’re known for your ability to influence, coach, and inspire bringing people on the journey through authentic leadership, not just direction.
• Passionate about developing high-performing, accountable teams and fostering a positive store culture.
• Able to coach leaders to consistently uphold brand presentation, service expectations, and customer-first behaviours.
• Skilled at optimising store operations, driving efficiency, managing compliance, and ensuring seamless execution of promotional activities.
• Strong attention to detail and confident working with P&Ls, stock flow, and operational metrics.
• Resilient, adaptable, and calm under pressure
• Highly relational and collaborative, with the ability to build trust across all levels of the business.
• Willing and able to travel regularly to regional stores you know leadership is built through visibility and presence.
• Comfortable using tech to track metrics, streamline processes, and enhance decision-making.

Why we think you should consider joining the Pillow Talk Tribe!

• Competitive salary + company fleet vehicle
• 60% store discount after qualifying period – T&C’s apply
• 100% Australian-owned and operated company
• Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
• One of the largest linen and homewares specialists in the country
• Opportunities for further learning and career growth
• Warm, friendly and supportive work environment
• Passionate and knowledgeable team
• On-trend, high-quality products that make “selling” a true pleasure
• Family values and a culture of inclusivity and belonging

Our business is in a good place right now, but where we are going is even better! For your chance to join the Pillow Talk Tribe apply below!

We are a Circle Back Initiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.