Technical Author

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

The technical author will be responsible for bringing consistency into developing contract content for main infrastructure contracts, professional service contracts and public, private partnership contracts. You will have the knowledge and skill set to be able to define requirements which can then be consistently applied and measured throughout the Project Procurement and following contract administration. You will work well with stakeholders, transforming their needs into deliverables, with the use of consistent language and requirements. Working as part of the programme team the role holder will support the development and delivery of the programme and provide general support & guidance to the programme team.

Our values shape the way we consult, and define the people we want to join us on our journey:

Safety first - Going home safe and well:

• You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
• You will possess technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people in your team.

Client focus - Deliver on our promise:

• You will ensure quality systems are suitably managed in line with service excellence.
• You will deliver and manage project plans from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.
• You will manage tasks and associated deliverables in support of senior project managers and other leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project.

Integrity - Always do the right thing:

• You will manage project budgets and highlight any risks, challenges and mitigations.
• You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

• You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.
• You will manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
• You will actively network and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.

You’ll need to have:

• 10+ years’ experience in project management activities with at least 5 years’ experience including activities across the project lifecycle ideally within significant procurement activities through to completion in high value metro rail projects or projects of a similar scale/complexity.
• Tangible experience of driving best practice in technical activities, processes, policies and standards.
• In-depth understanding of the design and delivery requirements of technically complex projects in the architectural/engineering/construction sectors.
• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and providing guidance to support project delivery and reporting.
• Knowledge of quality management and process improvement practices and systems is desirable, preferably within the construction sector.

You’ll also have:

• An ability to work effectively in a team environment
• The ability to write contract content, ideally within a requirements based scenario
• Excellent communication (both verbal and written) and interpersonal skills
• Stakeholder focused and agile to their needs
• Ability to govern and drive outcomes to ensure high quality service

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

#LI-Hybrid