Truck Parts Advisor

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In business for over 50 years, the Surgenor Group is a family-owned company that continually strives to provide the best possible customer service. Our success is driven by our incredible team, and we are always looking to expand it with talented, passionate individuals.We are committed to the growth of our staff, both professionally and personally, supported by a top-notch management team and continuous training. We value work-life balance and have a long-standing reputation for staff retention, which speaks to the positive and supportive environment we foster.

We are looking to hire a Full Time Truck Parts Advisor at our 261 Binnington Court location in KINGSTON, Ontario

Main Responsibilities:

• Handle incoming parts sales requests via phone and in-person
• Manage and maintain inventory levels, and assist with ordering parts as needed
• Provide expert advice and guidance to customers, ensuring clear communication and understanding
• Build and maintain strong relationships with customers, providing superior service at every opportunity
• Locate parts from external sources when necessary
• Collect all required details for special orders
• Assist other departments as needed to ensure smooth operation

What We’re Looking For:

• Positive, customer-first attitude
• Experience with parts knowledge related to heavy trucks
• Excellent communication and interpersonal skills
• Strong understanding of safe working practices
• Ability to follow instructions and work well with management
• Experience in a heavy truck dealership or similar environment is a plus

What We Offer:

• Full-time, permanent position with steady hours
• Competitive wages
• Supportive and positive work environment
• Group benefits package
• Career growth and development opportunities
• A family-owned business that values and invests in its employees

Surgenor Truck Group welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Benefits:

• Extended health care
• On-site parking

Education:

• Secondary School (required)

Experience:

• Parts knowledge: 1 year (required)

Work Location: In person