Veterinary Receptionist

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VSGA is a state-of-the-art specialty and emergency veterinary hospital dedicated to providing advanced medical care with compassion and excellence. Our team works around the clock to care for pets during their most critical moments, and we’re seeking a Veterinary Receptionist who thrives in a fast-paced, high-energy environment.

What You’ll Do:

• Be the first point of contact for pet owners during stressful and emotional situations.
• Answer high-volume phone calls, triage client inquiries, and schedule appointments.
• Accurately check in and discharge patients, ensuring all records are updated.
• Handle payments, billing, and insurance claims (if applicable).
• Communicate effectively with veterinarians, specialists, and technicians to ensure seamless patient care.
• Maintain a calm, professional, and compassionate demeanor—even in emergencies.
• Support the team by keeping the front desk and waiting areas organized and welcoming.

What We’re Looking For:

• Previous veterinary or medical receptionist experience strongly preferred (emergency or specialty background is a plus).
• Exceptional multitasking skills in a fast-paced environment.
• Outstanding communication and customer service skills.
• Ability to remain compassionate and professional in stressful situations.
• Comfortable with technology and veterinary practice management software.
• Flexible schedule, including nights, weekends, and holidays.

What We Offer:

• Competitive pay, shift differentials, and benefits.
• Training on emergency triage communication and advanced veterinary protocols.
• Opportunities for career growth within a specialty and emergency setting.
• A supportive, team-oriented culture where every role plays a part in saving lives.
• Employee discounts on veterinary services and products.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Work Location: In person