Café Manager

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Café Manager- Arboretum Urban Green

Are you passionate about creating and delivering exceptional customer experience?

Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting?

At Arboretum Urban Green, we know that skills are learned, nurtured, and celebrated. As an award-winning, forward-thinking, and sustainability-driven family business, we’ve built a reputation for creating inspirational destinations that connect people with nature, creativity, and each other.

Our vision is to offer customers a haven of escape — where garden, home, and food come together in a truly fulfilling retail experience. Guided by our values of Communication, Commitment, Customer Service, Reputation, and Leadership, we’ve cultivated a workplace where excellence, teamwork, and care for both people and the planet go hand in hand.

We are currently recruiting for a Café Manager in our Arboretum Urban Green Store in Dublin City Centre.

This is your chance to make your mark in a thriving, family-run business, driving excellence in every customer interaction and leading a team that shares your commitment to quality.

This is a day-time position, where the successful candidate will work across weekdays and weekends.

Key Responsibilities

• Lead and Inspire: Oversee Café operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service.
• Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution.
• Operational Excellence: Maintain a well-organised, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures.
• Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy.
• Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organised food displays.
• Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers.
• Team Leadership: Recruit, train, and develop staff, fostering a positive and high-performing team culture.

Requirements

• Managerial or supervisory experience in a café, restaurant, or hospitality environment.
• Strong leadership and team management skills with a passion for mentoring and developing staff.
• Excellent customer service and communication abilities, with confidence in engaging customers.
• Food Safety Training and awareness
• Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting.

Why work with us?

• A friendly, supportive working environment
• Opportunities for learning and development
• Staff discounts across Arboretum retail and café
• Daytime Working Hours
• Employee Referral Scheme

Recognition:

• Recognition and rewards
• Staff Awards Night
• Staff Team building events
• Length of service rewards
• Career Progression.

Be part of a great team:

• We are a vibrant energetic team
• We have won multiple awards across retail and hospitality sectors.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Rotunda, Dublin 1, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Cafe Management : 2 years (preferred)

Work authorisation:

• Ireland (required)

Location:

• Rotunda, Dublin 1, CO. Dublin (preferred)

Work Location: In person