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Customer Service

Posted on Aug. 26, 2025

  • Part Time

Customer Service

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Zangaloro meat factory è alla ricerca di due figure da inserire in organico in qualità di customer service.

Si occupa di assistere i clienti durante e dopo l'acquisto di un prodotto o servizio. L'obiettivo principale è garantire la soddisfazione del cliente, risolvendo problemi, rispondendo a domande e offrendo supporto.

Le principali attività di un customer service includono:

  • Supporto post-vendita
  • Risolvere problemi con ordini o consegne
  • Gestire resi, rimborsi o reclami
  • Fornire assistenza tecnica o istruzioni d’uso
  • Gestione reclami
  • Ascoltare le lamentele dei clienti
  • Trovare soluzioni efficaci e rapide
  • Mantenere una comunicazione professionale e cortese.

Competenze richieste:

  • Comunicazione efficace
  • Empatia e pazienza
  • Problem solving
  • Conoscenza dei prodotti/servizi
  • Uso di software gestionali e tecnologie di supporto

Contratto di lavoro: Part-time

Esperienza:

  • addetto/a assistenza clienti: 1 anno (Preferenziale)

Lingua:

  • inglese (Preferenziale)

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