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Dental Front Desk

Posted on Nov. 8, 2025

  • Full Time

Dental Front Desk

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Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.

Main Job Tasks and Responsibilities

  • greet patients
  • register new patients according to established office protocols
  • assist patients to complete all necessary forms and documentation
  • verify and update patient information
  • inform patients of dental office procedures and policy
  • move patients through appointments as scheduled
  • enter all relevant patient information into data system
  • maintain and manage patient records in compliance with privacy and security regulations
  • answer and manage incoming calls
  • respond and comply to requests for information
  • schedule patient appointments
  • confirm upcoming appointments and recalls according to office protocol
  • check daily appointment schedule
  • arrange patient charts for next day appointments
  • fill in cancellations and no-shows
  • organize referrals to other medical specialists
  • dispatch lab work appropriately
  • collect and receipt payments from patients at time of treatment
  • prepare and mail billing statements
  • monitor and maintain inventory of dental office supplies
  • update patient education materials
  • maintain a professional reception area
  • safeguard patient privacy and confidentiality

Education and Experience

  • general education degree or high school diploma
  • knowledge of dental terminology, procedures and diagnosis
  • knowledge of computer and relevant software applications
  • knowledge of general administrative and clerical procedures
  • working knowledge of dental insurance PPO/HMO

Job Type: Full-time

Pay: From $20.00 per hour

Experience:

  • Dental receptionist: 5 years (Required)

Work Location: In person


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