Dental Receptionist

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Job description: Join our outstanding team and experience work life balance!

Position: Dental ReceptionistJob Type:

Part-Time Range: CA$20.00 – CA$30.00 per hour (based on experience/qualifications)

Benefits: Dental care, Free on site parking

Schedule:

This is a part-time position generally scheduled Monday to Friday. Some evening shifts (up to 8pm) and Saturdays may be required. Additional casual hours may be available.

Current Typical Hours:

• Monday: 9am–5pm
• Tuesday: 12pm–8pm
• Wednesday: 12pm–6pm
• Every second Friday and Saturday: 8am–1pm

Location: Heritage Dental Center 2118 109st. NW Edmonton

Heritage Dental Center has been proudly serving the South Edmonton community for nearly 40 years — and we’re just getting started. Many of our team members have been with us since the beginning, which speaks to our positive, supportive, and respectful work environment. What do our patients say about us? “Wonderful atmosphere, friendly, helpful, knowledgeable, skilled, compassionate staff and dentists, great service!”To carry on our legacy, we’re looking for a self motivated professional with strong interpersonal skills and a passion for delivering exceptional customer service. If that sounds like you, we’d love to meet you! Job summary In this key front-line role, you'll help create a welcoming experience for our patients while ensuring the smooth day-to-day operations of our clinic. If you thrive in a fast-paced, team-oriented environment and enjoy making meaningful connections, you’ll fit right in. Your Responsibilities Will Include:

- Creating a warm and professional atmosphere for patients and visitors

- Managing appointments and schedules with accuracy and efficiency Handling high volume phone calls, messages, and patient inquiries

- Coordinating insurance claims and billing; managing accounts and receivables Maintaining up-to-date patient records and clinic documentation

- Supporting the team with various administrative tasks Upholding patient confidentiality and clinic standards

- Contributing to a clean, organized, and positive office environment

- Collaborating with team members to continually improve clinic processes and service

Qualifications:

- High school diploma or equivalentMedical/Dental Office Assistant diploma or certificate (preferred); Medical Office Assistant diploma/certificate considered

- Minimum 2 years of experience in a dental clinic (preferred) or medical clinic

-Minimum 1 year experience in billing and insurance coordination

Skills
- Excellent written and verbal English communication skills ( additional languages an asset)

-Proficiency in Microsoft Office 365 and Office

- Proficiency in Cleardent

-Team-oriented with exceptional interpersonal communication skills, commitment to continuous improvement and attention to detail

Physical Requirements:

-Prolonged periods of sitting

-Repetitive tasks (computer work and phone communication)

- Physical tasks such as organizing files and charts

Why Work With Us?

At Heritage Dental Centre, you’re more than just an employee — you’re a valued member of a close-knit team that feels like family. You’ll have the opportunity to shape the future of our clinic while enjoying a stable, rewarding career with long-term growth potential.If you’re ready to be part of something special, we invite you to apply today!

Job Type: Part-time

Pay: $20.00-$30.00 per hour

Expected hours: 20 – 30 per week

Work Location: In person