Family Support Worker

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Key Responsibilities

• Carrying out initial and comprehensive assessments for assigned cases
• Reporting directly to the Project Manager
• Initiating and Implementing care plans for the allocated case work and have this reviewed by the line manager on a regular basis
• Providing reports to the project manager on the planning and progress of case work
• Engaging with Migrant Family Support Service clients on regular basis under the specific plans
• Delivering awareness training and providing information and advice to clients on parenting practices in Ireland and child protection procedures
• Inputting full and accurate client interaction records including phone calls, case reports and correspondence
• Implementing client care plans through engaging with clients in the drop-in clinics, outreach, phone call ect….
• Liaising with the Child and Family Agency (Tusla) and other external services in order to progress the client care plans
• Effectively run activities with the Migrant Family Support Service team as required by Project Manager and NCP management
• Adhering to all NCP internal policies and procedures
• Participating in staff training sessions that supports the vision and objectives of MFSS project
• Communicating in a Multi lingual capacity between clients and the external teams involved
• Work with the Project Manager and MFSS team in conducting regular client satisfaction reviews

Person Specification

• Third level qualification in the field of Social Care, Community Work or equivalent
• Minimum 3 years’ experience in Community and Family support settings
• Multi-lingual with excellent English oral and written skills
• Working knowledge of childcare legislation in Ireland
• Proficient in case management
• Proficiency in using the CRM Data Management System is desirable
• Flexibility to work according to the service demands
• Highly motivated to work effectively in a fast paced environment and support the implementation of the project vision and objectives

The ideal candidate will have

• High-level interpersonal skills
• Excellent communication skills and report writing
• Excellent listening skills
• Ability to manage own workload
• Ability to work under pressure
• Understands the aspects of cultural diversity, ethnic and social issues

New Communities Partnership operates a Garda Vetting Policy and the successful candidate will be required to complete a Garda Vetting form on the offer of this position

Job Type: Full-time

Pay: From €29,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 13/06/2025
Reference ID: Migrant Family Support Worker
Expected start date: 01/07/2025