Front Desk Agent

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Job Description

Lincoln Inn Fredericton is looking for a Front Desk agent. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details.

Duties and Responsibilities

• Greet guests with smile and answer their questions as required.
• Check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing
• Compute bills and collect payments from guests
• Observe and report any security or other issues to the Manager
• Count and verify cash, shift activity, keys and gift certificates
• Clean and tidy front desk area and lobby
• Clean Breakfast room
• Set up breakfast room supplies for next day
• Consistent, professional and positive attitude and actions when communicating with guests and associates
• Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures

Work conditions and physical capabilities

• should be able to work in a Fast-paced environment
• Work under pressure
• Give Attention to detail
• Combination of sitting, standing and walking
• Must be available on required evenings (minimum 4 days a week)

Required skills and abilities

• High school graduate or equivalent
• previous customer service experience (hotel experience preferred)
• Excellent written and verbal communication
• Bilingual (preferred not necessary)
• Available to work any day of the week including weekends, holidays and evening shifts.
• Strong computer skills
• Reliable
• Hours of work will be from 7pm to 11pm-minimum 4 shifts a week

Job Type: Part-time

Pay: From $15.90 per hour

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Ability to commute/relocate:

• Fredericton, NB: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person