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Front Desk Receptionist
Posted on Dec. 1, 2025
- Vestal, United States of America
- 17.0 - 21.0 USD (hourly)
- Full Time
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We are looking for friendly receptionists to join our team who is customer service oriented.
Responsibilities
- Manage incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers and build the rapport with patients
Skills
- Proven patient/customer support experience or experience as a client service representative, receptionist, office clerical
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Ability to Commute:
- Vestal, NY 13850 (Preferred)
Ability to Relocate:
- Vestal, NY 13850: Relocate before starting work (Preferred)
Work Location: In person
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