Intake Support Technician

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Job Description:

Meridian Health Services is looking for an Intake Support Technician for our Women's Residential Unit._ This person is responsible for admitting new patients, starting their admission paperwork, and searching of property and person _during admission.

2 schedules are available: Monday-Friday 8:00am-5:00pm or M, T, Th, F, Sat. 8:00am-5:00pm

Starting rate is $15-$18/hour, based on experience, plus our essential staff is being paid an additional $3.40/hour when working on-site

Principal Duties and Responsibilities (Essential Duties):

1. Provide a “welcoming” experience and exceptional customer service to all who visit;

2. Answering incoming calls by greeting callers professionally;

3. Quickly answering or properly referring questions and issues;

4. Comforting clients by anticipating anxieties and effectively answering questions;

5. Notifying the appropriate department staff of new client arrivals;

6. Set-up new clients with admission paperwork and distribute copies as needed;

7. Take in drop-off property and mailed property, search, and distribute;

8. Responsible for pulling client money for medication, weekend and after-hour discharges, maintaining record of all client money, as well as maintaining client money in an organized and secure area ;

9. Complete a physical search of new clients, as well as urine drug screen;

10. Conduct thorough and accurate inventories of property of newly admitted clients;

11. Collect and record client co-pays with accuracy;

12. Assist with transportation of clients/property between the two (2) residential locations;

13. Other duties as assigned.

Supervision Exercised:

• N/A

Qualifications:

• High school diploma or G.E.D. equivalent.
• One (1) to two (2) years office clerical experience.
• Working familiarity with various office machines.

Skills:

• Ability to type with speed and accuracy.
• Ability to be diplomatic and cordial and conduct self in a professional and ethical manner.
• Organizational skills.
• Ability to use MS Office and other computer applications.
• Ability to work with various personality types.
• Ability to read and use basic mathematics.
• Ability to work efficiently as directed with minimal errors.

Physical Requirements:

· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

· Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

· Must be able to lift and carry up to 50 lbs

· Must be able to talk, listen and speak clearly

Meridian Health Services encourages individuals with disabilities, including those in recovery, to apply.

Employment is contingent on a back ground check and a clear drug screen for illegal substances.

Addiction Treatment. Detoxification. Relapse Prevention.

Meridian Health Services helps instill hope and restore health to those suffering from substance use disorders.

Meridian Health Services has been helping individuals suffering from substance use disorders for over 40 years. We use the most advanced, modern, therapeutic practices to treat drug and alcohol addiction. Our success in Addiction Treatment is based on working with individuals to help them learn to live a balanced lifestyle. Meridian Health Services is the only treatment facility in Michigan to offer an evidence-based treatment curriculum with specialized programming components to treat opiate dependence and polysubstance dependence. Our treatment philosophy is based on the recognition that alcohol and drug addiction is a disease and that abstinence is the best way to manage the condition. We approach Addiction Treatment from a wellness perspective, working with the mind, body and spirit as being the key components of learning to live a healthy lifestyle.

We offer a competitive wage and excellent health and benefit package for full time employees. Meridian Health Services provides LIFE, LTD, STD for all full-time employees as well as health, dental and vision insurance that exceed ACA requirements. Generous paid-time off and holiday pay.

As a non-profit organization, our employees are also eligible to participate in the Public Service Loan Forgiveness (PSLF) Program for student loans.

Job Type: Full-time

Pay: $18.40 - $21.40 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Vision insurance

Application Question(s):

• What interests you the most in this position?

Work Location: In person