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Loan Processor

Posted on March 18, 2026

Miami, United States of America
No Salary information.

Full Time

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Now Hiring: Loan Processor

Location: Miami, FL, On-Site

Scheduled: Full Time Monday- Friday 9:00 am-6:00 pm

Compensation: Salary and benefits commensurate with experience

Empire Finest Group is growing—and we’re looking for a high-performing Loan Processor who thrives in a fast-paced, precision-driven mortgage environment. This is not a passive processing role. You’ll take full ownership of each loan file, ensuring every deal moves from application to Clear-to-Close (CTC) with speed, accuracy, and exceptional client service.

If you’re someone who takes pride in clean underwriting submissions, organized systems, and getting loans across the finish line on time, this role puts you at the center of the action. You’ll play a revenue-critical role in keeping deals moving, protecting partner relationships, and helping the company scale.

This position is based in Miami and reports directly to the CEO.

What You’ll Do

Drive Loans to Clear-to-Close

Take full ownership of loan files from application through CTC
Submit complete, compliant files to underwriting within 24 hours
Clear underwriting conditions within 48–72 hours
Anticipate and resolve potential underwriting issues before submission
Deliver predictable 20-day (or faster) application-to-CTC timelines

Manage the Loan Pipeline

Track and manage 15–25+ active loan files simultaneously
Reverse-engineer contract dates into actionable internal timelines
Monitor milestones daily and intervene early to prevent delays
Escalate risks proactively with solutions

Delivering an Exceptional Client Experience

Act as the communication hub for borrowers, realtors, and partners
Provide proactive milestone updates and manage expectations
Respond to client and partner inquiries on the same business day (goal: under 2 hours)
Maintain a calm, professional presence during underwriting challenges

Maintain Operational Excellence

Keep LOS and CRM systems meticulously updated
Coordinate third-party vendors (appraisals, title, insurance, VOE/VOD, etc.)
Structure files cleanly for efficient underwriting review
Identify opportunities to improve workflows and processing efficiency

What Success Looks Like

Top performers in this role will consistently achieve:

20 days or less average application-to-CTC timeline
90%+ files submitted to underwriting within 48 hours
Under 5% underwriting kickback rate
95–100% on-time closings
Zero compliance errors
Same-day borrower and partner response times

What You Bring

Experience & Technical Skills

Experience processing Conventional, FHA, and VA loans
Strong understanding of Fannie Mae, Freddie Mac, FHA, and VA guidelines
Working knowledge of TRID, RESPA, and compliance requirements
Experience using a Loan Origination System (LOS) and CRM tools
Strong income calculation skills (W-2, commission, self-employed, rental income)
Ability to manage multiple files and strict deadlines simultaneously
Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)

Professional Strengths

Highly organized with exceptional attention to detail
Strong analytical and problem-solving skills
Clear, professional communication with clients and partners
Ability to stay calm and efficient in a fast-paced environment
Results-oriented mindset focused on speed, accuracy, and execution

Bonus Skills

Bilingual English/Spanish strongly preferred.

Why Join Empire Finest Group

At Empire Finest Group, we pride ourselves on delivering trust, clarity, speed, and the finest service to every client and partner. Our team operates with a high-performance mindset, where operational excellence and client experience drive growth.

In this role, you’ll be a key operational leader, helping build scalable processes while ensuring every loan moves smoothly to the closing table.

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