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Mail Officer

Posted on June 28, 2025

  • Part Time

Mail Officer

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  • Permanent position working 20 hours minimum per week
  • Commitment required to work Monday to Friday 5pm – 9pm (ideally we would love someone with time flexibility and willing to work additional hours when needed)
  • As an employee, access our 'Post Perks', a variety of discounted retailer and services benefits


H
elp us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.


About the opportunity

As our Mail Sorting Officer based at our Toowoomba Delivery Centre, you’ll be working at a Mail & Parcel Processing Centre where you’ll be responsible for manually sorting mail in preparation for delivery the next day. You’ll play a key role in supporting our Posties, who provide a vital service to our local community every single day.

You’ll be working together with a friendly team of like-minded people, and your community relies on you, and it doesn’t get better than that!


You’ll be

  • Assisting with the processing of standard letters, large letters, small parcels and Express Post articles
  • Manually handle and sort mail articles in cases where it cannot be machine sorted
  • Manually load and unload mail from mail bags, trays, containers and metal cages (Unit Loading Devices)
  • Working across sophisticated processing equipment and lines
  • Operating and using load shifting equipment such as hand pallet devices and stackers whilst cooperating with operations staff to get the mail into the facility


About you

  • You are flexible with working additional hours if required
  • You have a great memory, great hand/eye coordination, and excellent attention to detail
  • You enjoy physical work indoors and can lift up to 16kgs of Mail and Parcels regularly
  • You are ok to handle parcels and packages that may contain food products and alcohol
  • Experience operating manual pallet jacks or stackers is advantageous but not mandatory


How we’ll deliver for you

  • Enjoy a 12% superannuation contribution per annum plus 15% shift penalties in addition to your base pay
  • We invest in you for the long-term, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety
  • Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day
  • We invest in your personal well-being, recognise and reward you for your contribution to our successful with Post Perks and more


We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.


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