Night Manager

The Connemara Coast Hotel invites applications for the vacant post of Night Manager

The Night Manager is an exciting role that involves providing comprehensive support across all departments to ensure our operation runs smoothy and our guests experience a high quality stay.

As part of the TMR Collection & under the guidance of Windward Management, The Connemara Coast offers great opportunities for growth & progression in your hospitality career.

Role & Responsibilities

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include:

• To carry out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.
• To ensure that all aspects of invoicing, security and cash handling are followed at all times in accordance with the Hotel Policy.
• To ensure the highest standards of presentation and cleanliness of the Hotel are maintained at night.
• To carry out all necessary tasks pertaining to Night Audits, including relevant reports and cash procedures.
• Supervise the night porters, ensuring that they carry out all duties assigned to them.
• To roster the Nights team in accordance to levels of business and budget requirements
• Deal with all customer queries at the Front Desk, including wake-up calls, taxis & newspapers.
• To ensure that the Hotel is secure at all times, and safe for guests e.g. that no emergency exits are blocked
• To ensure the successful training and development of all within the department and maintain records of same.
• To ensure department members are conversant with and aware of Quality Standards in department and that those standards are fully implemented.
• Conduct performance appraisals for all Night Staff.

About The Role

Requirements

• Excellent leadership capabilities to effectively manage a large team.
• Previous experience in a Night Auditor or Assistant Night Manager.
• The ability to work towards achieving financial goals and targets.
• Proven ability to supervise and direct team members with a track record of delivering guest satisfaction, employee retention and engagement.
• Strong ability to work efficiently and deal with busy periods competently.
• Strong communication skills, both verbal and written.
• Self-Motivated and Enthusiastic.
• Excellent Interpersonal Skills.

Perks and Benefits of working at the Connemara Coast Hotel

• Very competitive hourly wage
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high-quality meals on duty including breakfast, lunch & dinner
• Complimentary barista-style coffee
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Refer-a-friend scheme
• Training and development opportunities dedicated to your development

About Windward Management

Connemara Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Join us today as a Night Manager!

Required Criteria

• Candidate must have fluent verbal and written English
• Candidate must have strong computer skills

Desired Criteria

• Candidate must have experience using Microsoft Excel
• Candidate must have experience using Opera PMS

Skills Needed

Exceptional Customer Service Skills, Reception skills, Nt Auditing Skills, Building Teams

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed