Operations Coordinator / Account Manager

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Operations Coordinator / Account Manager (Open to Administration / Sales / Customer Service or similar backgrounds)
Location: Sydney, Australia
Salary: $52,000 + performance bonuses
Start Date: Immediate
Visa Status: Must have full, permanent working rights in Australia
(Working Holiday and Student Visas are not eligible for this role)

About Us
The Business Show is one of the world’s largest and most influential business event series, providing startups and SMEs with the tools, resources, and connections they need to succeed.

With a long-standing international presence, we've recently launched the Australian edition of the show, operating out of our growing Sydney office. Now we're building a local team of talented, driven individuals to help take the show to the next level.

The Role
We’re hiring an Operations Coordinator / Account Manager to join our fast-paced team in Sydney.

You could come from an admin, sales, or customer service background — what we really care about is that you’re extremely organised, ambitious, and confident managing lots of moving parts.

This is a hands-on, client-facing role. You’ll be managing paperwork, chasing payments, onboarding clients, and making sure deadlines are met in the lead-up to our major exhibitions. We need someone with a strong character, who isn’t afraid to follow up, take initiative, and keep things running smoothly.

For the right person, there’s real opportunity to grow with us.

Key Responsibilities

• Onboarding new exhibitors via phone and video calls
• Maintaining regular communication with clients via phone and email
• Chasing outstanding payments and ensuring invoices are paid on time
• Managing paperwork, document submissions, and tight deadlines
• Overseeing the exhibitor portal and ensuring all client assets are submitted correctly
• Liaising with internal teams (sales, marketing, operations) to ensure smooth project delivery
• Providing on-site support at live exhibitions (some travel may be required)

What We Are Looking For

• Experience in admin, sales support, account management, or customer service roles
• Highly organised with strong attention to detail and time management
• Comfortable handling large volumes of paperwork and meeting deadlines
• Confident communicator on the phone and over email
• Able to follow up assertively and professionally with clients
• Ambitious and proactive – wants to grow within a fast-moving company
• Event or exhibition experience is great, but not essential

What We Offer

• $52,000 base salary
• Performance-based bonus structure
• Company-wide revenue share scheme
• Extra annual leave during the Christmas shutdown
• Regular team socials and company events
• Opportunities for international travel
• Company pension and gym membership

If you're organised, confident, and ready to build a career with a global brand, we’d love to hear from you.

Apply now to join The Business Show and help us grow our Australian presence.

Contact:
Charlie Downing
Recruitment Manager
charlie.downing@bsmexpo.com

Job Types: Full-time, Permanent

Pay: From $52,000.00 per year

Work Authorisation:

• Australia (Preferred)

Work Location: In person