Sales Administrator

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Sales AdministratorAbout the Role

Since 1914, Garage Supply Contracting Inc. has been leading the industry in garage equipment supply, repair, maintenance, engineering & planning. We are a third generation, family-owned business with technicians bringing years of knowledge to facilities across Ontario. We are currently seeking an enthusiastic, knowledgeable SALES ADMINISTRATOR to join our team. This is a fantastic full-time opportunity suitable for a highly organized and customer-focused Project Administrator to support our Sales Department. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and takes pride in keeping projects organized from start to finish.

Key Responsibilities

• Answer incoming calls and provide exceptional customer service.
• Respond promptly to customer inquiries by phone and email.
• Prepare accurate quotations based on information provided by the Sales Team.
• Follow up with customers regarding quotations, documentation, and job status.
• Process customer orders and ensure all required information is complete.
• Create work orders and coordinate with the Service and Project Departments when work is required.
• Prepare purchase orders and coordinate material ordering with suppliers.
• Monitor the status of quotes and assist the Sales Team with follow-up activities.
• Maintain accurate customer records and sales documentation.
• Enter and update information in company software systems.
• Assist with preparing sales reports and other administrative documents.
• Coordinate appointments, meetings, and schedules for the Sales Team.
• Maintain organized electronic and paper filing systems.
• Communicate effectively with customers, suppliers, technicians, and internal departments.
• Create and send invoices.
• Accounts Receivable for overdue accounts.
• Collaborate with other departments.
• Perform general administrative duties and provide additional support as required.

Qualifications

• Previous experience in sales administration, customer service, or office administration.
• Excellent customer service and interpersonal skills.
• Friendly, professional, and confident telephone manner.
• Strong written and verbal communication skills.
• Exceptional organizational and time management abilities.
• High level of accuracy and attention to detail.
• Ability to prioritize multiple tasks and meet deadlines.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience with QuickBooks Online (QBO) is considered a strong asset.
• Experience in an industrial, construction, automotive, or service-related industry is an asset.

Skills & Attributes

• Positive, professional, and customer-focused attitude.
• Strong problem-solving and critical-thinking skills.
• Self-motivated and able to work independently.
• Ability to work collaboratively within a team environment.
• Strong attention to detail and commitment to quality.
• Adaptable and able to manage changing priorities.
• Reliable, dependable, and organized.
• Maintains confidentiality and exercises sound judgment.

If you enjoy supporting a busy sales team, building strong customer relationships, and thrive in a fast-paced office environment, we'd love to hear from you.

Pay: $23.00-$28.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Work Location: In person