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Supervisor
Posted on Oct. 6, 2025
- Hamilton, Canada
- 0 - 0 USD (yearly)
- Full Time
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Overview
We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will possess strong leadership skills and a passion for retail management. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service. The Supervisor will play a key role in driving sales and maintaining store standards while fostering a positive work environment.
Duties
- Lead and manage a team of employees to achieve sales targets and operational goals.
- Oversee daily store operations, including merchandising, pricing, and inventory management.
- Provide training and development opportunities for staff to enhance their skills and performance.
- Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
- Collaborate with upper management on budgeting and financial planning for the store.
- Monitor sales performance and implement strategies to improve results.
- Ensure compliance with company policies, procedures, and safety regulations.
- Follow up and ensure resolution of guest- related issues as needed.
- Perform walk- throughs to ensure the restaurant is ready to open/ close and /or rush-ready.
Skills
- Strong leadership abilities with experience in supervising teams.
- Excellent communication skills, both verbal and written.
- Shift scheduling and time management.
- Familiarity with POS systems, cash handling, and bookkeeping practices.
- Strong organizational skills with the ability to manage time effectively.
- Knowledge of food safety and hygiene standards.
- Adaptability and decision making under pressure.
- Ability to work in fast-paced environments.
Job Type: Full-time
Pay: $18.10 per hour
Expected hours: 35 – 40 per week
Work Location: In person
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