Team Assistant

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Introduction:
Grow with us. Shape what's next.

At Vincents, we're not your typical professional services firm. We're a team of curious, collaborative professionals who are passionate about making a real difference—for our clients, our colleagues, and our communities.

Our Private Wealth team is growing, and we're looking for a Team Assistant to join us. This is an exciting entry-level opportunity for someone looking to kick-start their career in administration, client service, or professional services. Whether you've worked in hospitality, retail, customer service, reception, or administration, if you're organised, eager to learn, and enjoy helping others, we'd love to hear from you.

Description:
About the role

As a Team Assistant, you'll be an integral part of our Private Wealth team, providing day-to-day administrative support that helps keep our team running smoothly and ensures an exceptional client experience.

No two days will be the same, and you'll have the opportunity to build valuable skills while working alongside experienced professionals who are committed to your development.

What you'll do:
Answering incoming phone calls and directing enquiries to the appropriate team members.
Providing administrative support to the Private Wealth team and Directors.
Preparing client correspondence, reports, documentation, and presentation materials.
Maintaining accurate client records and updating internal systems.
Receiving, scanning, and securely managing client documentation.
Assisting with invoice processing and general administrative finance tasks.
Supporting the team with document management, templates, and operational processes.
Managing multiple administrative tasks while meeting deadlines.
Contributing to process improvements and supporting a collaborative team environment.

What you'll bring

We're looking for someone with a positive attitude and a genuine desire to learn. What matters most is your enthusiasm, professionalism, and willingness to contribute.

Excellent communication and interpersonal skills.
A friendly, professional, and approachable manner.
Strong organisational skills and exceptional attention to detail.
The ability to prioritise tasks and stay organised in a busy environment.
A proactive attitude and willingness to take initiative.
A strong customer service focus.
Confidence using Microsoft 365 applications, including Word, Outlook, Excel, Teams, and PowerPoint.
Previous experience in administration, reception, customer service, hospitality, or retail (highly regarded but not essential).

Skills and Experiences:
The Vincents Experience

At Vincents, we invest in our people because we know they're our greatest asset. From day one, you'll be supported with training, mentoring, and opportunities to develop your skills in a collaborative and inclusive environment.

Here’s what you can expect:
VinDay – an extra day of leave to spend however you like
Monthly 1:1s to guide your growth and development
Generous support for study memberships, qualifications, and ongoing professional development
Competitive employee and client referral incentives
A culture that truly celebrates success – from peer recognition to our annual Values Awards Gala
An active calendar of social, inclusion, and wellbeing events that bring our people together

Ready to make your mark? Discover more about our expertise and culture at www.vincents.com.au
Don't meet every requirement? We value potential and commitment to continuous improvement over perfect credentials.