Venue Operations Coordinator

• Auckland Live and Auckland Conventions, Venues & Events are the trusted leaders in performing arts, culture, entertainment, and events.
• Full time permanent role based in Auckland CBD
• Great company culture; be part of a collaborative and supportive team

Who we are:

As custodian to some of the most iconic venues in Tāmaki Makaurau Auckland, we are New Zealand’s only major integrated performing arts centre, underpinned by a commercial conventions business, with a focus on presenting the best of national and international performing arts, conventions, meetings, and entertainment, as well as a range of community-focused programmes that all contribute towards a culturally rich Auckland.

To know more about what we do and what’s on in Auckland visit our website: https://aucklandunlimited.com/

He kōrero mōu: The Opportunity

This role works across both our venues: Queen’s Wharf and the Viaduct Events Centre.

Reporting to the Team Leader Venue Operations, you will be responsible for contributing to continuous business improvement and ensuring compliance across all aspects of the Venue Operations Department.

This includes:

• Successful delivery of events at Waterfront Venues in conjunction with internal and external suppliers and service delivery teams
• Maintain successful working relationships with all Auckland Live and Conventions, Sales and Event Delivery teams and TAU Core Services teams
• Maintain successful working relationships with clients, suppliers and operational stakeholders
• Responsibilities as Duties Operations Manager as needed
• Contribute to business objectives
• Contribute to the achievement of business objectives.

For a detailed understanding of this role, please see the position description here.

He kōrero mōu: About you

Our ideal applicant comes equipped with around 2 years’ operational experience in a venue, event or similar hospitality or service-related environment.

Liaison with sales, event planning, client contact, banquet operations (or similar) and on-the-day delivery to the client is preferred.

To be successful in this role, these are the key attributes and traits we’re looking for in you:

• You will be highly organised, skilled at planning and prioritising tasks and manage your time to ensure efficiency and be a fantastic team player
• Personal resilience is a must – we work in a highly collaborative, creative industry with a huge number of stakeholders, coordination and organisation involved, so someone who can work well and maintain their composure in pressured situations will be ideally suited for this role.
• Your excellent interpersonal and relationship skills will ensure you are able to work effectively with both external and internal stakeholders, managing these crucial relationships to ensure overall success. You will be tech savvy - proficient in the use of Microsoft Suite applications such as Excel, Word, Powerpoint, etc
• A strong continuous improvement mindset – someone who has an eye for detail, can look for efficiencies, then suggest and implement these to improve our business outcomes ongoingly
• A focus on health, safety and risk mitigation, particularly during the pack in / pack out process
• You must have a full and clean driver’s license; a Forklift licence will be beneficial or willingness to obtain one

Ngā āhuatanga kei a mātou: What we offer

Here at TAU, we pride ourselves on providing work life balance and inclusive work environment. In addition to awesome colleagues and work culture we also offer the following benefits:

• Flexible working
• Auckland council benefits (e.g., discounted rates to Auckland council pools & Leisure centres etc)
• Strong mentoring & career development focus

We are committed to diversity and enhanced Māori outcomes, and we have a culture built on trust and valuing individual and collective contributions.

If you have a genuine desire to be part of the journey in creating a wonderful experience and positive outcome for Auckland, then please apply now by submitting your CV and cover letter expressing your interest!

We may close this vacancy early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

Applications close 19 Feb 2025

Band C

Tātaki Auckland Unlimited is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Tātaki Auckland Unlimited strongly encourages our employees to be fully vaccinated.