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Wholesale Operations Support Administrator
Posted on Jan. 11, 2025
- Venlo, Netherlands
- 0 - 0 USD (yearly)
- Full Time

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- Communicate with Wholesale Operations Support Team, Account Executives/Agents and Accountancy and the customer;
- Evaluate customer claims and communicate the results back to the customer;
- Issue credit notes and other financial documents independently;
- Enter return authorizations, communicate return requirements to the customer and organize return shipments with Logistics and in coordination with the Wholesale Operations Support Representative;
- Enter, manage and release orders, reorders and swaps in coordination with the Wholesale Operations Support Representative;
- Data entry and update of Customer Master data in coordination with the Wholesale Operations Support Representative;
- Develop and maintain good partnership with customer’s contacts;
- Act promptly to notify and solve issues;
- Become confident with the company system database and IT tools;
- Support Wholesale Operations Support Team, Account Executives/Agents and Accountancy with regular and accurate data to keep control of customers;
- Improve knowledge of the IT systems to increase quality of reports on shipments, claims and orders
- College Degree;
- Computer Literate with good skills in Excel and other IT systems;
- Knowledge of the English Language (verbal and written); German, Spanish, Italian or French is a plus
- Knowledge of the basic principles of Supply Chain, Sales and Finance of Fashion/Luxury organizations is a plus.
- Collaboration
- Communication
- Drive results
- Entrepreneurial
- Functional skills
- Cross-brand Discount
- Exclusive Employee Sales
- Paid Parental Leave
- Generous Holiday Schedule and Vacation Days
- Summer Fridays
- Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace)
- Hybrid working (3 days a week in the office)
- Flexible working hours
- Thrive Wellness Program
- LifeWorks Employee Assistance Program
- #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences
- Pension Contribution
- Meal vouchers for lunch
- Transport reimbursement
- Health Insurance and Protection Income offered
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