Business Support Coordinator

Tailor Your Resume for this Job

About

U Store It is Ireland's leading self storage provider with nine branches stretching from Belfast to Cork.

The Business Support Coordinator is a brand new role providing structured, proactive, and coordinated support to the Head of Operations. The role plays a key part in enabling the effective delivery of operational, facilities, compliance, IT, and marketing activities across the business, acting as a central coordination point between head office, branches, and external providers.

Key responsibilities include:

· Provide day-to-day coordination and business support to the Head of Operations across all operational areas.

· Support the implementation, monitoring, and ongoing coordination of operational processes designed to improve efficiency and consistency across branches.

· Coordinate facilities-related activities by acting as a central point for information, documentation, and communication between branches, contractors, and third parties.

· Log maintenance issues, obtain relevant information from branches, and track progress of remedial works to completion.

· Act as the business support coordination point for IT matters, supporting the Head of Operations in managing IT requirements.

· Coordinate IT onboarding for new starters, including equipment, system access, and telecoms arrangements.

· Liaise with third-party IT providers to log issues, monitor resolution progress, and escalate matters where required.

· Maintain accurate records of IT equipment, licences, and system access.

· Provide coordination and business support for marketing initiatives aligned to business objectives.

· Assist with planning and delivery of branch-level marketing activities and promotions.

· Coordinate the distribution of marketing materials to branches, supporting brand consistency.

· Maintain marketing schedules and support basic tracking and reporting of campaign activity

· Support the coordination and administration of health & safety, GDPR, insurance, and other compliance-related documentation.

· Maintain records for fire safety, first aid, waste disposal, and other statutory requirements.

The person

Essential

· Proven experience in a business support, coordination, administration, or operations support role.

· Strong organisational skills with the ability to coordinate multiple workstreams and priorities.

· Confident communicator, able to liaise effectively with branch teams, contractors, and suppliers.

· Strong IT skills, including Microsoft Office and business systems.

· High attention to detail and ability to handle confidential information appropriately.

· Full driving licence.

Desirable

· Experience supporting operational, facilities, or compliance functions.

· Experience coordinating IT support or working with external IT providers.

Exposure to marketing support activities within a multi-site or service-based organisation.

Job Type: Full-time

Pay: From €40,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person