Medical Receptionist

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Full-time | 40 hours per week | €16–€18 per hour
Letterkenny Retail Park — central location with free parking and disabled access

Something different is opening in Letterkenny.

Sonas Medical Family Practice is a brand-new, purpose-built GP surgery — and we are doing things differently.

Located in Letterkenny Retail Park, with free parking and disabled access on our doorstep, we are easily accessible to everyone in the community. We will be the only new practice in Letterkenny welcoming both medical card and private patients. Our doctors are fully qualified GPs, Donegal-trained. We are opening in June 2026 and are now recruiting our founding team.

We are not a private-only clinic or a hospital-style practice. This is a GP-led family practice — open to everyone.

The role
You will be the first voice patients hear and the first face they see. In a practice built on relationships and continuity, that matters.

Day to day you will:

• Manage appointment scheduling and incoming calls
• Register new patients — including many who have not had a GP in years
• Process prescription requests and handle patient queries
• Maintain accurate patient records on the clinical system
• Support the clinical team with a range of administrative tasks

What we’re looking for

• A warm, calm and professional manner — especially under pressure
• A compassionate nature and a genuine instinct to help — someone who finds real fulfilment in making a difference to people’s day
• Strong organisational and communication skills
• Good computer skills; experience with a GP clinical system is an advantage but not essential
• Previous experience in a GP practice, pharmacy, or healthcare setting is desirable
• A clear commitment to patient confidentiality and dignity
• Someone who wants to contribute to building a service for this community, not just occupy a role

What we offer

• €16–€18 per hour, depending on experience
• 40 hours per week
• Start date: May 2026 (to allow training and onboarding before opening in June).
• A supportive, well-run environment where standards and respect matter
• Training and onboarding to help you succeed
• A small, close-knit team
• The opportunity to be part of a founding team building a new service for the community

Job Type: Full-time

Pay: €16.00-€18.00 per hour

Application question(s):

• Are you currently eligible to work in Ireland? (Yes/No)

Are you available to work 40 hours per week, usually Monday to Friday, with occasional weekend shifts as needed? (Yes/No)

Can you reliably commute to Letterkenny Retail Park? (Yes/No)

Is your spoken and written English fluent? (Yes/No)

Do you have previous experience in a GP practice, pharmacy, or healthcare setting?

GP practice

Pharmacy

Other healthcare

None

How many years’ experience do you have in a receptionist or administrative role?

0–1

1–3

3–5

5+

How comfortable are you using computer systems for scheduling, records, or administrative tasks?

Very comfortable

Comfortable

Basic

Limited

This role involves dealing with patients who may be anxious or frustrated. How would you handle a difficult interaction at reception? (Short answer)

Work Location: In person