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Truck Dispatcher

Posted on Sept. 26, 2025

  • Bolton, Canada
  • 0 - 0 USD (yearly)
  • Full Time

Truck Dispatcher

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Overview
BIG WORLD LOGISTICS is a growing logistics and transportation company committed to delivering excellence and reliability. We specialize in Amazon Relay and other major load boards, and we’re looking for a dedicated Dispatcher to join our team for a long-term role. If you’re a proactive multitasker who can take full ownership of the job, go the extra mile, and thrive under pressure, we want to hear from you!

Dispatcher Job Responsibilities

  • Coordinate and Schedule Loads
  • Plan and assign loads for drivers, ensuring on-time pickups and deliveries.
  • Manage routes efficiently to maximize profits and minimize delays.
  • Amazon Relay / Load Board Management
  • Actively search, book, and confirm loads from Amazon boards and other load boards.
  • Ensure compliance with Amazon’s policies and performance metrics.
  • Driver Communication & Support
  • Maintain clear and timely communication with drivers throughout their trips.
  • Assist drivers with any issues (breakdowns, delays, etc.) and provide solutions quickly.
  • Load Tracking & Updates
  • Monitor shipments in real-time, update status in tracking systems, and inform customers when necessary.
  • Handle check calls and provide accurate ETAs.
  • Problem Solving & Critical Thinking
  • Anticipate potential problems and resolve them before they affect delivery timelines.
  • Handle last-minute changes, cancellations, or emergencies with professionalism.
  • Documentation & Compliance
  • Ensure all load-related documents are complete and accurate (BOLs, PODs, invoices).
  • Maintain compliance with DOT regulations and Amazon Relay requirements.
  • Customer & Broker Interaction
  • Communicate with brokers/customers to negotiate rates and confirm details.
  • Build strong relationships for repeat business.
  • Multitasking & Prioritization
  • Manage multiple drivers and loads at the same time without compromising accuracy.
  • Prioritize urgent tasks while keeping all other operations smooth.
  • Go the Extra Mile
  • Take full ownership of dispatch operations, ensuring smooth workflow.
  • Be available for urgent situations and provide proactive solutions.

Qualifications

  • Experience with transportation management systems is preferred.
  • Strong communication and negotiation skills.
  • Multitasker with ability to work under pressure.
  • Tech-savvy, familiar with Amazon Relay and load boards.
  • Problem solver with a “ownership” mindset.
  • Looking for long-term commitment.
  • Flexible and ready to go the extra mile.

Before You Apply

Please ensure that you are committed to working long-term with BIG WORLD LOGISTICS. We are not looking for someone who wants to learn and then move to another company. We need a dedicated individual who takes full ownership and grows with us.

Job Types: Full-time, Permanent

Pay: $17.75-$20.00 per hour

Experience:

  • dispatcher: 1 year (required)

Work Location: In person


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