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Truck Dispatcher
Posted on Sept. 26, 2025
- Bolton, Canada
- 0 - 0 USD (yearly)
- Full Time

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Overview
BIG WORLD LOGISTICS is a growing logistics and transportation company committed to delivering excellence and reliability. We specialize in Amazon Relay and other major load boards, and we’re looking for a dedicated Dispatcher to join our team for a long-term role. If you’re a proactive multitasker who can take full ownership of the job, go the extra mile, and thrive under pressure, we want to hear from you!
✅ Dispatcher Job Responsibilities
- Coordinate and Schedule Loads
- Plan and assign loads for drivers, ensuring on-time pickups and deliveries.
- Manage routes efficiently to maximize profits and minimize delays.
- Amazon Relay / Load Board Management
- Actively search, book, and confirm loads from Amazon boards and other load boards.
- Ensure compliance with Amazon’s policies and performance metrics.
- Driver Communication & Support
- Maintain clear and timely communication with drivers throughout their trips.
- Assist drivers with any issues (breakdowns, delays, etc.) and provide solutions quickly.
- Load Tracking & Updates
- Monitor shipments in real-time, update status in tracking systems, and inform customers when necessary.
- Handle check calls and provide accurate ETAs.
- Problem Solving & Critical Thinking
- Anticipate potential problems and resolve them before they affect delivery timelines.
- Handle last-minute changes, cancellations, or emergencies with professionalism.
- Documentation & Compliance
- Ensure all load-related documents are complete and accurate (BOLs, PODs, invoices).
- Maintain compliance with DOT regulations and Amazon Relay requirements.
- Customer & Broker Interaction
- Communicate with brokers/customers to negotiate rates and confirm details.
- Build strong relationships for repeat business.
- Multitasking & Prioritization
- Manage multiple drivers and loads at the same time without compromising accuracy.
- Prioritize urgent tasks while keeping all other operations smooth.
- Go the Extra Mile
- Take full ownership of dispatch operations, ensuring smooth workflow.
- Be available for urgent situations and provide proactive solutions.
Qualifications
- Experience with transportation management systems is preferred.
- Strong communication and negotiation skills.
- Multitasker with ability to work under pressure.
- Tech-savvy, familiar with Amazon Relay and load boards.
- Problem solver with a “ownership” mindset.
- Looking for long-term commitment.
- Flexible and ready to go the extra mile.
Before You Apply
Please ensure that you are committed to working long-term with BIG WORLD LOGISTICS. We are not looking for someone who wants to learn and then move to another company. We need a dedicated individual who takes full ownership and grows with us.
Job Types: Full-time, Permanent
Pay: $17.75-$20.00 per hour
Experience:
- dispatcher: 1 year (required)
Work Location: In person
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