Front Desk Administrator

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Join our busy, fast-paced optometry clinic and eyewear boutique! We’re looking for a reliable, motivated team member who can multitask, learn quickly, and help provide excellent patient care.

Why Work Here?

• Great Location: Convenient, non-downtown location, busy medical building
• Great Doctors: Supportive, knowledgeable, and dedicated to both patients and staff
• Great Team: Committed, focused, and supportive colleagues

Key Responsibilities

• Greet patients and manage check-in/out
• Schedule appointments, follow up with no-shows, answer phones
• Maintain accurate EMRs and clinic records
• Assist with pre-testing, imaging, frame selection, and fittings
• Educate patients on contact lens use and care
• Process payments and maintain daily reconciliation
• Keep exam rooms, equipment, and reception areas organized
• Handle patient concerns professionally

Personal Characteristics

• Reliable, punctual, and team-oriented
• Comfortable in a fast-paced clinic and enjoys taking on more responsibilities
• Quick learner, proactive, and open to feedback
• Strong communication, computer, and phone skills
• Friendly, professional, and patient-focused
• Natural team leader

Education & Experience

• Post-secondary education in medical records or medical office assistant is required
• Previous experience in ophthalmology/optometry is preferred but not required
• 1+ years experience in a medical practice is preferred but not required

Schedule & Pay

• Full time
• Evenings & Saturdays required
• Opportunity for long-term growth

Please note: Only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

• On-site parking
• Store discount
• Vision care

Application question(s):

• Describe a time you handled multiple tasks reliably in a fast-paced work environment.

Work Location: In person