Front Desk Administrator

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About the Role
We are seeking a professional, friendly, and organized individual to be the first point of contact for our clients. In this role, you will ensure every client has a welcoming experience while supporting the clinic’s daily operations.

Key Responsibilities

• Deliver exceptional client service by answering phone calls, responding to inquiries, and booking appointments.
• Greet clients upon arrival and introduce them to the clinic environment.
• Maintain knowledge of all Massage Addict services to confidently assist clients.
• Provide administrative support, including preparing forms and documentation for new and existing clients.
• Ensure the reception area and treatment rooms remain clean, safe, and aligned with clinic procedures.

Requirements

• Minimum 2 years of experience in a service-oriented or administrative role.
• Strong verbal communication and professional telephone skills.
• Friendly, calm, patient, and approachable demeanor with excellent people skills.
• Highly organized with the ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office (Word, Excel, Outlook/Calendar).
• Reliable transportation.

What We Offer

• A supportive and professional workplace with a fun, collaborative team.
• Opportunities for growth and development within a passionate team.
• Competitive hourly wage plus bonus/commission opportunities.

How to Apply
If you are enthusiastic about providing great client experiences and meet the above qualifications, we’d love to hear from you. Please apply online at MassageAddict.ca/Careers or send your resume to ssaraiya@massageaddict.ca.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you available to work evening (3 pm - 9 pm) and weekends(9 am - 3 pm/ 3 pm to 9 PM)?

Work Location: In person