Front Desk Administrator

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Join CCATCM as a Full-Time Front Desk Administrator!

Be the welcoming face and operational heart of one of Canada’s fastest growing colleges of Acupuncture, Traditional Chinese Medicine, and holistic healthcare.

At CCATCM (Canadian College of Acupuncture and Traditional Chinese Medicine), we are seeking a highly organized, professional, and technology-driven Front Desk Administrator to support daily front-line operations, student clinic and administrative excellence.

This is an outstanding opportunity for a motivated professional seeking long-term career growth in education, healthcare administration, and business operations.

Position Overview:

As Front Desk Administrator, you will serve as the first point of contact for students, patients, staff, and visitors while ensuring smooth daily administrative operations across the college and its expanding business units.

Reporting Structure:

This position reports directly to:

• Director of College Operations
• Education Director & President
• CEO

This role offers valuable exposure to executive leadership and strong potential for future advancement into administrative or management pathways.

Key Responsibilities:

• Manage front desk reception, phone calls, emails, and visitor services
• Schedule appointments, classes, meetings, and student services
• Maintain student records, files, and administrative systems
• Support admissions, recruitment, and onboarding processes
• Utilize scheduling platforms, office software, CRM tools, and AI technologies
• Assist with communications, reporting, and daily organizational operations
• Maintain a professional, welcoming, and efficient environment
• Support special projects and administrative initiatives as assigned

Ideal Candidate:

• Exceptional organizational and multitasking skills
• Strong computer literacy and technology proficiency
• AI-savvy with willingness to embrace innovation
• Excellent communication and customer service abilities
• Professional, polished, and dependable
• Administrative, reception, or office experience required.

Why Join CCATCM?

• Full-time stable employment
• Career development opportunities
• Executive leadership exposure
• Pathway for future growth
• Supportive, mission-driven environment
• Meaningful work in education and healthcare

Build your future with CCATCM.

Apply today and become an essential part of our growing organization.

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• On-site parking

Work Location: In person