Reception And Admin Support

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Introduction:
Who are we?

Building a better future for our Communities.

Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living. As a community housing service provider we are responsive to local needs and are committed to building sustainable communities in areas of need. Housing services include tenancy management and maintenance.

We are committed to assisting our clients and their communities to achieve a better future.

We have a portfolio of over 2,700 properties and offices in Campbelltown, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

Description:
The objective of the Reception and Administration Support role is to operate as the primary and first point of contact with the community and clients and provide a range of administrative support functions to their respective team.

All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery foster the approach of ‘no wrong door’.

Skills and Experiences:
Qualification in business administration (desirable)
Previous experience in a similar role
Strong interpersonal skills
Strong organisational and time management skills
Intermediate to advanced level of computer skills with experience in MS Office
Ability to develop and produce high quality reports within designated time frames
Demonstrated understanding of customer service principles
Knowledge of social housing policies and procedures
Demonstrate collaborative, cohesive interpersonal and communication skills, both verbally and written.
Ability to engage with team members at all levels of the organisation.
Ability to exercise sound judgement.
Sound understanding of social and community issues impacting on social and affordable housing clients
Sensitivity and understanding of cultural and socio- economic characteristics
Sound understanding of social and community housing or community services industry (desirable)
Current drivers licence