Restaurant Manager

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Who We Are

Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality, offerings and general hospitality.

There is something to offer for every type of guest; whether you’re looking for an upscale dining experience, a comfortable place to rest, a liquor store with impeccable selection, a beautiful course to swing some golf clubs, a lively night club or an exciting bar to catch the game, Viaggio Hospitality Group is yours to explore, enjoy and create lasting memories. Some notable establishments are the Downtown Moda Hotel, Ancora Waterfront Dining & Patio, Howe Sound Brewing, Viti Wine & Lager and Birchbank Golf Course.

The Opportunity

We are looking for a Manager to help lead our team. The ideal person will have a sincere passion for hospitality and upscale service, many years of experience in a Restaurant Manager position and a deep knowledge of wine and cocktails.

The ideal candidate is an ambitious self-starter who will look at the business as if it’s their own and will proactively contribute on all levels. They will feel confident in all areas of the restaurant from FOH to the BOH, too - of course - overseeing the floor to ensure the restaurant maximizes each guest’s experience from beginning to end.

What You’ll Do

• Work with other managers to recruit, orient, train, and schedule shifts for new employees.
• Oversee restaurant staff performance, ensuring quality dining.
• Empower staff to take initiative to drive sales and repeat business.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Work the floor and converse with customers to ensure they are receiving a high level of service.
• Encourage customer feedback and comment cards.
• Ensure that all products (food and liquor) are entered into both the POS computer and Optimum Control and are being sold within budget.
• Ensure a food-safe organization through labelling, rotating, sanitation, and cleanliness of operations in both front of house and back of house
• Motivate employees to greater levels of productivity.
• Perform other duties as assigned.

What You Have

• 2+ years of experience in an upscale restaurant management position and proven ability to manage and maintain the highest service standards.
• Decision-making skills, process improvement, strategic planning, verbal communication, customer focus, management proficiency, managing profitability, and quality focus.
• Strong knowledge of wine and cocktails, WSET
• Proven ability to grow the business, increase sales and drive traffic, all while improving the guest experience.
• Must be legally authorized to work in Canada to be considered.

Why You’ll Love Working with Us

• Competitive salary & Bonus Structure
• Paid vacation
• Competitive extended health and dental benefits plan
• Career development and opportunity for advancement

Job Type: Full-time

Benefits:

• Company events

Work Location: In person