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Retail Customer Service Representative

Posted on April 28, 2025

  • Full Time

Retail Customer Service Representative

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Job Responsibilities:
  • Serves customers by helping them select products.
  • Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Greets and receives customers in a welcoming manner.
  • Responds accurately and enthusiastically to customers’ questions.
  • Directs customers by escorting them to specific sections of the store that may interest them.
  • Provides outstanding customer service.
  • Documents sales by creating or updating customer profile records.
  • Manages financial transactions through the Point of Sale System.
  • Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
  • Assists with inventory, including receiving and stocking merchandise.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
  • Merchandising store according to ongoing directives.
  • Opening and closing the store.
  • Other retail duties as assigned.

Salary:
  • $16.00 to $18.00 per hour based on experience.
  • Attendance bonuses paid out once a month.

Requirements:
  • Must be at least 18 years of age.
  • Experience in a retail or sales environment, and customer service is a plus.
  • Ability to work within various technology platforms and systems, including but not limited to POS systems and project management software.
  • Product knowledge of rocks, gemstones and minerals is a plus.
  • Product knowledge of fossils not required but can be taught.

Physical Demands:
  • Employees are expected to lift 75 pounds.
  • Employees are expected to utilize a full range of motion and be able to stand and walk for the duration of their shift.
  • Must be able to lean, squat, and bend in order to appropriately perform job duties.
  • Ability to fulfill all physical demands of positions as indicated by Geofossiles.
Or please bring your resume directly to Geofossiles Rock Shop
5631 N Academy Blvd
Colorado Springs, CO 80918
Monday through Sunday, 10 a.m. to 6 p.m.

Please apply with resume.

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